# Gestion Velora - Airbnb / Short-Term Rental Management Canonical URL (FR): https://www.gestionvelora.com/services/airbnb Canonical URL (EN): https://www.gestionvelora.com/en/services/airbnb ## What is this service? (EN) Gestion Velora manages Airbnb and short-term rental properties in Montreal from end to end. We handle listing optimization, dynamic pricing, check-in/check-out coordination, professional cleaning, maintenance, guest communication, and full regulatory compliance. Primary objective: improve operating performance while reducing operational and compliance risk. ## Qu'est-ce que ce service ? (FR) Gestion Velora gere les proprietes Airbnb et en location courte duree a Montreal de bout en bout. Nous prenons en charge l'optimisation des annonces, la tarification, la coordination des arrivees et departs, le menage, la maintenance, la communication avec les voyageurs et la conformite reglementaire. Objectif principal : maximiser la performance d'exploitation tout en reduisant les risques operationnels et de conformite. --- ## Service Scope (EN) ### 1. Reservations and Listing Management - Listing creation and optimization on Airbnb and other platforms - Dynamic pricing adjustments based on seasonality, local events, and occupancy data - Standardized but personalized guest responses to maintain high conversion - Autonomous or assisted check-in process with clear guest instructions and automated reminders - Review monitoring and quality action plan to improve overall rating ### 2. Day-to-Day Operations - Professional cleaning with per-unit checklists and quality control before each check-in - Coordination of field teams within tight turnaround windows between stays - Preventive maintenance to reduce equipment failures and last-minute cancellations - 24/7 escalation by severity (equipment, access, safety) with follow-through to resolution ### 3. Regulatory Compliance - CITQ certificate management: mandatory for all short-term rental listings in Quebec - Municipal permit compliance: primary residence seasonal rules and non-primary residence year-round authorization - Occupancy certificate (certificat d'occupation) for non-primary residences in authorized zones - Insurance and liability guidance - Tax compliance support (GST/QST on short-term rentals) --- ## Scope du service (FR) ### 1. Gestion des reservations - Optimisation des annonces et des tarifs - Ajustement dynamique des prix selon saisonnalite, evenements locaux et taux d'occupation - Reponses voyageurs standardisees mais personnalisees pour maintenir un taux de conversion eleve - Processus d'arrivee autonome ou assiste avec instructions claires et rappels automatiques - Suivi des evaluations et plan d'action qualite ### 2. Operations au quotidien - Menage professionnel avec checklists par type d'unite et controle qualite avant chaque check-in - Coordination des equipes terrain avec fenetres d'intervention courtes - Maintenance preventive pour reduire les pannes et annulations de derniere minute - Escalade 24/7 selon gravite avec suivi jusqu'a resolution ### 3. Conformite et reglementation - Gestion du certificat CITQ (obligatoire sur toutes les annonces au Quebec) - Conformite aux reglements municipaux de Montreal - Certificat d'occupation pour les proprietes hors residence principale en zone autorisee - Guidance assurance et responsabilite - Conformite fiscale (TPS/TVQ sur les locations courtes durees) --- ## Airbnb Regulations in Montreal (2025-2026) Short-term rentals in Montreal are regulated by both the City of Montreal and the Corporation de l'industrie touristique du Quebec (CITQ): - **CITQ certificate**: mandatory for all short-term rental operations in Quebec; must appear on all listings. - **Primary residence (June 10 to September 10)**: a municipal permit is required; operation is authorized seasonally. - **Non-primary residence**: authorized year-round in designated zones with a valid occupancy certificate (certificat d'occupation). - **Non-authorized zones**: short-term rental is not permitted regardless of permit status. - Regulations change frequently. Compliance monitoring is a core part of Gestion Velora's service. ## Reglementation Airbnb a Montreal (2025-2026) - **Certificat CITQ** : obligatoire pour toute operation de location courte duree au Quebec ; doit figurer sur l'annonce. - **Residence principale (10 juin au 10 septembre)** : permis municipal requis ; exploitation autorisee de facon saisonniere. - **Hors residence principale** : autorisee toute l'annee en secteur autorise avec un certificat d'occupation valide. - **Secteurs non autorises** : la location courte duree n'est pas permise, quel que soit le statut du permis. - Les reglements changent frequemment. La veille reglementaire fait partie integrante du service de Gestion Velora. --- ## Frequently Asked Questions ### Do I need a CITQ certificate to rent on Airbnb in Montreal? Yes. A CITQ (Corporation de l'industrie touristique du Quebec) certificate is mandatory for all short-term rental operations in Quebec and must appear visibly on your listing. Operating without one exposes you to fines. ### Ai-je besoin d'un certificat CITQ pour louer sur Airbnb a Montreal ? Oui. Un certificat CITQ est obligatoire pour toute location courte duree au Quebec et doit figurer sur l'annonce. Operer sans expose a des amendes. ### Can I rent my primary residence on Airbnb year-round? No. In Montreal, primary residences may only be rented short-term from June 10 to September 10 with a valid municipal permit. Year-round short-term rental of a primary residence is not authorized. ### Puis-je louer ma residence principale sur Airbnb toute l'annee ? Non. A Montreal, les residences principales ne peuvent etre louees en courte duree que du 10 juin au 10 septembre avec un permis municipal valide. ### What does Gestion Velora charge for Airbnb management? Contact us for a custom quote based on your property type, number of units, and current operational setup. info@gestionvelora.com | +1-514-777-1731 --- ## Related Resources - Services hub (FR): https://www.gestionvelora.com/services - Services hub (EN): https://www.gestionvelora.com/en/services - Blog: Airbnb permits and rules (FR): https://www.gestionvelora.com/blog/airbnb-montreal-permis-reglementation - Blog: Airbnb permits and rules (EN): https://www.gestionvelora.com/en/blog/airbnb-montreal-permis-reglementation - Blog: Smart property management 2026 (FR): https://www.gestionvelora.com/blog/avenir-gestion-immobiliere-intelligente-2026