# Gestion Velora - Condo Board Management / Syndicat de copropriete Canonical URL (FR): https://www.gestionvelora.com/services/syndicat-copropriete Canonical URL (EN): https://www.gestionvelora.com/en/services/syndicat-copropriete ## What is this service? (EN) Gestion Velora provides full condo board management (syndicat de copropriete) services in Montreal. Our team handles administration, governance, reserve fund planning, capital works coordination, maintenance, and owner communication — so board members can focus on decisions, not paperwork. Primary objective: maintain compliance with Quebec condominium law, ensure financial transparency, and keep day-to-day building operations running smoothly. ## Qu'est-ce que ce service ? (FR) Gestion Velora offre la gestion complete d'un syndicat de copropriete a Montreal. Notre equipe prend en charge l'administration, la gouvernance, le fonds de prevoyance, la coordination des travaux, la maintenance et la communication avec les coproprietaires. Objectif principal : maintenir la conformite avec la Loi sur la copropriete, assurer la transparence financiere et la continuite des operations de l'immeuble. --- ## Service Scope (EN) ### 1. Administration and Governance - General assembly preparation: agenda, notices, legal notice periods - Facilitation of AGMs and special meetings - Board of directors decision execution and minute-writing - Annual compliance calendar (budget deadlines, insurance renewal, contract reviews) - Document management and owner access to records ### 2. Reserve Fund and Finances (Fonds de prevoyance) - Annual operating budget drafting with prior-year comparison - Monthly budget-vs-actual variance tracking with corrective recommendations - Reserve fund planning aligned with building condition and capital work schedule - Charge collection, arrears monitoring, and graduated recovery actions - Monthly financial statements for the board ### 3. Capital Works and Maintenance - Maintenance prioritization by risk, occupant impact, and total cost of ownership - Competitive tendering (scope, timeline, evaluation criteria) for fair comparison - Site supervision with progress checkpoints and decision traceability - Emergency and claims management: coordination with insurer, experts, and owners - Preventive maintenance scheduling to reduce reactive costs ### 4. Communication and Owner Relations - Single communication channel to reduce delays and contradictions - Request intake with acknowledgment, priority level, and target resolution time - Proactive notifications before interventions (works, access, deadlines) - Centralized document repository accessible by board members --- ## Scope du service (FR) ### 1. Administration et gouvernance - Convocation et tenue des assemblees generales - Redaction des proces-verbaux - Gestion des decisions du conseil d'administration - Respect des dispositions de la Loi sur la copropriete ### 2. Fonds de prevoyance et finances - Budget detaille par poste avec comparaison a l'exercice precedent - Suivi mensuel des ecarts avec mesures correctives proposees - Tableau de bord des encaissements, retards et interventions de recouvrement - Planification du fonds de prevoyance alignee avec l'etat de l'immeuble ### 3. Travaux et maintenance - Priorisation des travaux par risque, impact et cout total de possession - Appels d'offres cadres pour comparer des soumissions equitables - Suivi de chantier avec points d'etape et tracebilite des decisions - Protocoles d'urgence et coordination des sinistres ### 4. Communication et relations - Canal de communication unique pour reduire les delais - Traitement des demandes avec accuse, priorite et delai cible - Communications preventives avant interventions - Documentation centralisee accessible au CA --- ## Frequently Asked Questions ### How often should a reserve fund study be updated? Best practices recommend updating the reserve study every three to five years (depending on the building) to align the reserve fund with actual replacement costs. In Quebec, the Loi sur la copropriete sets minimum requirements for reserve fund planning. ### A quelle frequence l'etude de reserve doit-elle etre revisee ? Les bonnes pratiques recommandent une mise a jour periodique (souvent aux trois ou cinq ans selon l'immeuble) pour aligner le fonds de prevoyance sur les couts reels de remplacement. ### Can condo owners access meeting minutes and budgets? Yes. Transparency on finances and decisions is central to sound condo management. Rigorous record-keeping reduces disputes over votes and expenditures. Gestion Velora maintains a centralized document portal accessible to board members. ### Les coproprietaires peuvent-ils consulter les proces-verbaux et le budget ? Oui : la transparence sur les finances et les decisions est centrale. Une tenue de dossier rigoureuse reduit les litiges sur les votes et les depenses. ### What is the difference between the operating budget and the reserve fund? The operating budget covers day-to-day expenses (cleaning, utilities, insurance, minor repairs). The reserve fund covers major planned work (roof replacement, elevator overhaul, facade) identified in the reserve study. Both are required under Quebec condominium law. ### Quelle est la difference entre le budget courant et le fonds de prevoyance ? Le budget courant finance l'exploitation courante. Le fonds de prevoyance finance les travaux majeurs et remplacements planifies identifies dans l'etude de reserve. --- ## Related Resources - Services hub (FR): https://www.gestionvelora.com/services - Services hub (EN): https://www.gestionvelora.com/en/services - Blog: Condo regulation in Montreal (FR): https://www.gestionvelora.com/blog/gestion-copropriete-montreal-reglementation - Blog: Reserve funds in Quebec (FR): https://www.gestionvelora.com/blog/fonds-prevoyance-copropriete-quebec - Blog: Preventive maintenance (FR): https://www.gestionvelora.com/blog/maintenance-preventive-economise-millions - Blog (EN): https://www.gestionvelora.com/en/blog