Screening, rent collection, maintenance, and transparent building reporting.

Long-term rental management

Gestion Velora manages your rental properties in Montreal with rigour and professionalism. From tenant screening to rent and maintenance follow-up, we deliver calm, profitable management. Across the 500 units we manage in Greater Montreal, occupancy holds at 98%.

Tenant screening

• Listing positioning (price, photos, messaging) to attract better-fit applicants.
• Pre-screening before visits to reduce vacancy time and no-shows.
• Documented checks (employment, credit, references) using a consistent risk grid.
• Compliant lease package with clear explanation of tenant obligations.
• Advertising and listing distribution
• Tours and applicant screening

Rent and financial management

• Automated collection workflows and regular reconciliation for reliable cash visibility.
• Early-stage arrears process with documented notices and escalation.
• Monthly owner reporting (income, expenses, work orders, incidents) by property.
• Administrative tracking for deposits and rent adjustments under current rules.
• Rent collection
• Non-payment follow-up

Maintenance

• Issue triage by urgency to protect assets and tenant satisfaction.
• Planned inspections with photo reports and prioritized corrective actions.
• Qualified vendor network with tracking on cost, lead time, and quality.
• Clear emergency response protocol to limit damage and downtime.
• Repair coordination
• Periodic inspections

Tenant relations

• Single point of contact to keep communication calm and consistent.
• Internal SLAs for routine requests with visible progress updates.
• Proactive renewal management (deadlines, terms, and required documentation).
• Structured mediation when conflicts arise, with written traceability.
• Transparent communication
• Request and complaint handling

To compare this mandate with other options, see all services, pricing, and property management articles.